Thanksgiving is just a few short days away!! Today, I am making cute place cards with the Amber Autumn Stack & grocery shopping for my assigned Thanksgiving traditional dishes. I love all of the planning that goes into Thanksgiving Day!! It really is one of my favorite days of the year!
All month I have been trying to feel grateful every single day for everything that I have!
You all know, I am the first to tell EVERYONE that I work for the {best company in the world} who values their employees and especially their customers. In this day, this is a HUGE deal when lots of companies are only looking out for themselves. I wanted to share the following email that we received from a customer...I think it really says something about the company that I work for and call my family!!
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Dear DCWV team,
Last week my wife purchased a DCWV HOME removable Vinyl Lettering kit..."The Fondest Memories Are Made When Gathered around the Table" at the Sarasota (Fla) Kohl's store.
She couldn't wait for me to get it on the wall over the dinning room table prior to the 25+ relatives coming over for this up coming Thanksgiving holiday! While attaching it to the wall, it just looked totally wrong. It wasn't my workmanship but the "letters" in the first part of the phrase. EVERY letter was crooked, and or, tilted to the left or right...even some higher or lower than the (imaginary) line of level. I located your company web site and the telephone number. When I called and explained the problem I was transferred to a lady by the name of "Christine". She was, to say the least, ........"Outstanding". She understood the problem and told me she'd ship a new one out to me, which should arrive a couple of days prior to the holiday. It arrived the NEXT day, as she over nighted it to me via FedEx. I was totally shocked when it arrived so quickly! I took down the old one that evening and replaced it with my new one within thirty minutes. It looks ..."Wonderful"............now!!! Thanks you for having such an understanding and reliable employee as Christine!! People like her are why you have "repeat" customers.......like my...... WIFE!! Again, thank YOU and YOUR employee(s).........for being fair and just...good people!
P.S. She even stuck a little Christmas tree wall decal for the NEXT holiday!
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When I read this email, I felt a huge sense of {gratitude} for the company that I am blessed to work for!!! My job is in my top 3 biggest blessings in my life! I hope when you choose to purchase our products, you always have in the back of your head that we are a company is grateful for YOU and will always make sure you are taken care of!
Enjoy your prep time getting ready for Thursday!! I can't wait for you to see my place cards for our family dinner...you will see them Thursday as my post for the Sizzix Blog Hop!!
See you tommororw!